Important note:
For privacy reasons we have omitted our clients names from the following case studies.
A global media company with local problems – bringing method to madness
Initial discussions with this client indicated that they didn’t have a clear picture of their current stock inventory. Their previous supplier provided reports sporadically which were rarely accurate and invoices could not be checked against these reports. The customer also experienced difficulties with on time deliveries in a time critical sales environment.
We were asked to estimate the time it would take to relocate the stock and provide a full inventory. They were also interested in what added value services we could offer to help them reduce costs and maintain a streamlined stock control system.
After a site visit, it became clear that the situation was worse than first thought. There were over 80 shipping containers of varying sizes and little or no record of stock movements in and out with historical data also scarce.
Quantum removed the containers, supplying all the necessary vehicles and equipment, counted and prepared the inventory of well over 500 hundred pallets of marketing collateral, props and premium items. Working closely with the client allowed us to identify that approximately half of their stock was obsolete which they had up to then been paying storage charges for.
By utilising Quantum's expertise in accurate stock control processing and removing inefficient processes from the supply chain this client has benefited from reduced costs and provided them with an organised and reliable service. This over time has enabled them to become more responsive to their customers and as a result of this more competitive in their market place.

A drug company require a remedy of their own
Quantum was approached, after a referral from an existing client, by a pharmaceutical company who were experiencing problems with reliable delivery and inventory management. This was coupled with a negative attitude from their existing supplier and a potentially disastrous failure by them to destroy quarantined material, which narrowly avoiding ABPI intervention. This left the company with no option but to consider alternatives.
Quantum was asked to visit the existing supplier to carry out a stock check on their behalf. It was discovered that the previous supplier had been overcharging them on a monthly basis by approx. 20% which had been the case for almost two years. It was also discovered that material that had been authorised for secure destruction was still on the premises which could have resulted in the potentially serious event of this material being picked and dispatched to their customers.
The quality of service provided by their existing supplier, a large and well known logistics company, was clearly substandard.
Once the decision was approved to relocate all of their stock to Quantum’s specialist warehouse facility, this was completed over a two day period. In this time the entire stock was recounted, photographed and inventorised using our online system. The efficiency and speed in which this was achieved ensured that the switch process had limited impact on the day-today operations of our client’s business.
Quantum has reduced their costs and continues to provide a first class service thereby enabling the marketing and sales departments to concentrate on growing the business without the concerns of the back of house storage, fulfilment and logistics operation.